We have had a very positive experience working with We Care Bespoke. The service has been consistently professional, responsive and well-organised, and communication has always been clear and timely. Of particular note is the quality of the agency staff provided. Staff sent to us have been reliable, well-trained and able to work effectively within supported accommodation and with individuals who have complex needs. They demonstrate a good understanding of professional boundaries, safeguarding requirements and service expectations, which has contributed positively to the running of our service. Based on our experience, we would have no hesitation in recommending We Care Bespoke to other organisations seeking a dependable agency with a strong standard of staff and service delivery.
We Care are always incredibly swift to provide staff, within whatever settings/timings we require. Allen is always very friendly and makes the process as easy as possible!
Cal Distin , Project Team Leader, YP Gateshead 18+
Alan and Alice are amazing! They're quick, professional, supportive. They always look thoroughly at their staff profiles to make a good decision on who to send based on our service, clients and needs at the time also quick to resolve any issues should they arise. Definitely my go to 🙂
Fraine House @ Jigsaw
Very happy and grateful that we have access to We care Henry’s House as this is my son’s first experience of outreach. We have been very happy and impressed with how he has taken to the staff and been flexible with the routines. At the time of introducing, We care Henry’s House last Summer, he was extremely rigid and obsessive with his routine at home. He was reluctant to leave the house at certain times and mimicked this behaviour for months. It put a lot of pressure on the household knowing that we had to follow my son’s routine to avoid extreme meltdowns and physical behaviours. We care were sourced as emergency outreach care as we were at crisis point as a family. On his first day out with staff, he broke his routine and stayed out past his 12.30pm deadline. It provided my son with a new dimension, level of independence and ourselves a few hours to recharge and do something with his little brother. My son has continued to enjoy his days out with staff, he has now become flexible for other staff to be introduced. He will do activities with We care that he is reluctant to do with us. He is very happy when I inform him of his next planned trip out. My son is limited in his verbal communication, however his excitement and smiles upon return are evident of his enjoyment at the experiences he has with We care. We really benefit from the time too and it has only been possible with the confidence I have in the centre coordinator and the staff keeping my son safe, happy, and engaged.
Yes, I was happy with the service provided. The service is a new service that I had been informed about by a colleague. The experience of working with Henry’s House was positive and I have passed on this positive experience to my colleagues for future referrals to be made. Most importantly the family were happy with the service provided, each parent provided positive feedback about their experience and that of their child.
I am happy with the service which has been provided and credit must be shown for the innovative, adaptable and supportive practice which has been displayed.
We are truly impressed with the exceptional competence, expertise, and unwavering commitment to Learners demonstrated by We Care. The Recruitment Consultants at We Care consistently exhibit remarkable proficiency, offering invaluable assistance and expertly identifying our supply staff requirements. They excel in allocating personnel who perfectly align with our specific needs. Our primary contacts, Allen and Alice, are consistently prompt in their responses and adept at swiftly resolving any supply staff requests we have. Their efficiency enhances our overall experience with We Care. We also appreciate that We Care's pricing is not only reasonable but also competitive, providing us with cost-effective solutions without compromising on quality. Furthermore, it's worth mentioning that We Care extends its services to our Education and Social Care provision both in Durham and Newcastle, making them a comprehensive and valuable partner for our organization. Finally, we express our gratitude for the generous support demonstrated during our fundraising events, as We Care extends their assistance to our charity through various means.
Principal @ Learning For Life
Being a Monday to Friday 9-5 service we have never had to provide support out of these hours, however when this is needed for one of our provisions, we discussed options with We Care. I can honestly say from the start of the process the recruitment staff have been excellent with communication and providing documents we needed. They continuously check everything is going well and respond quickly when additional things are asked for The support staff provided have been consistent, which I prefer when working with young people to help build and maintain relationships. They are reliable, have the experience and knowledge required, and have remained calm in challenging situations. I highly recommend We Care and I am sure we will continue to use their services with any upcoming projects in the future.
Service Manager @ Moving on Durham
There is always room for improvement but I can honestly say that over the last 6 months since your involvement all the staff have been helpful and polite. All of them have got on great with my daughter and myself.
